Next Gen Banking: Forging the Omnichannel Banking Strategy in Asia
In this report we explore the nuances of the next-generation of banks both the digital bank and the physical branch, how they tie together through an omnichannel approach and what banks need to do to gain competitive edge. Discover:
• How to enable “frictionless interactions”
• What hallmarks of quality will define the digitally-empowered bank of the future in Asia?
• What are the characteristics of a next-generation branch?
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