22 - 23 January, 2019
Singapore

Conference Day One – Tuesday 22 January 2019

8:00 am - 9:00 am Registration and Morning Refreshment

9:00 am - 9:10 am Chairperson Opening Remarks

9:10 am - 9:55 am CXO Panel - Building the Future Banking Ecosystem: Innovation and Transformation in the Digital Era

·         Transitioning from a traditional banking business model to an ecosystem approach
·         Making strategic investments in people, process and technology and ensuring alignment with business objectives
·         Driving core banking modernisation and innovation across all departments

9:55 am - 10:35 am Using AI to Decode and Unlock New Banking Value Propositions

  • Unlocking the value of data to transition from product to customer-centric
  • Making informed decisions across products, marketing, sales and distribution to grow your customer base
  • Deploying customer-first strategies to meet next-gen market needs

10:25 am - 11:10 am Speed Networking and Morning Break

11:10 am - 11:40 am Implementing Incremental Digital Transformation Across Core Departments

  • Exploring the opportunities and challenges in setting up your digital banking arm
  • Employing AI tools to make informed decisions for the development of your digital products
  • Engaging with Fintech companies to develop digital infrastructure to support constant evolving customer demands
  • Moving from a traditional in-house IT infrastructure to a utility style one through cloud computing and hybrid systems
  • Identifying obsolete and redundant applications to eliminate/remedy poorly performing application assets for lower operational costs and increased efficiencies
  • Adding new digital layers for greater flexibility: Improving business functionality and supporting growth via a digital ready model
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Mr Guilhem Vincens

Head of Change and Innovation - APAC
ABN AMRO Bank N.V

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Mr Peter Van Nieuwenhuizen

Digital Banking Head
PT Bank Tabungan Pensiunan Nasional Tbk

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Mr Vipin Kalra

Chief Executive Officer
BankBazaar International

12:25 pm - 12:55 pm Implementing an Enterprise-Wide Information Security Framework to Safeguard Digital Banking

  • Exercising firm oversight of the digital banking systems to monitor risks associated with digital innovation without stifling innovation
  • Creating a secure environment for digital transactions within the cyberspace and to provide trust and confidence in ICT infrastructure
  • Redesigning enterprise-wide processes to prevent data breach and to ensure secure, efficient and robust operations

12:55 pm - 2:00 pm Networking Lunch

2:00 pm - 2:45 pm Panel: Leveraging Open Banking to Innovate Customer Interactions, Engagement and Experience

Mr Raymond Chan - Executive Deputy General Manager & Head of e-Channel Business, China CITIC Bank International Limited
  • Capitalising on open APIs to boost digital innovations including real-time onboarding, access to accounts and customer payments
  • Increasing customer engagement and attending to customer needs in a secure, agile and future-proof manner
  • Enabling new digital business models via open banking to tap into new customer base and grow your market share
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Mr Raymond Chan

Executive Deputy General Manager & Head of e-Channel Business
China CITIC Bank International Limited

2:45 pm - 3:15 pm Case Study: Designing and Building a Digital-Only Bank

Mr Sridhar Iyer - Head of Mashreq Neo (Digital Bank) & Marketing, Mashreq
  • Layering your digital banking infrastructure with API to embrace constant Innovation and new financial technologies
  • Adopting cloud-based systems to scale up your cost structure along with revenues to achieve a faster breakeven point
  • Building a front-to-back automated digital architecture to lower your IT CAPEX and OPEX
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Mr Sridhar Iyer

Head of Mashreq Neo (Digital Bank) & Marketing
Mashreq

3:15 pm - 3:45 pm The Digital Banking Proposition in Reaching Customers Quicker and on a Greater Scale

Mr Yoshikazu Takagi - General Manager - System Development Division, Jibunbank
  • Defining a credible digital banking proposition with agile-based technologies and solutions aligned to existing brand, resources and business model
  • Utilising data analytics to develop semi real—time product pricing and micro-segmented offers to customers
  • Investing in data security measures to prevent breaches and to ensure a secure digital banking experience - Transaction signing in Jibun Bank’s mobile banking application
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Mr Yoshikazu Takagi

General Manager - System Development Division
Jibunbank

3:45 pm - 4:15 pm Afternoon Networking & Refreshment Break

4:15 pm - 4:45 pm The First FinTech Bank: Serving a New Generation of Digital Enterprises

  • Capitalising on an open-API banking approach to allow integration with other key fintech products and services for enhanced customer journeys
  • Innovating operating models to connect new ideas with business needs while balancing innovation and risk
  • Enabling around-the-clock interaction to redefine and enhance the banking relationship with your customers
  • Providing an open space to test new ideas with employees and technology partners
  • Designing lean and agile programmes to drive innovation to improve banking processes and operations
  • Setting up an innovation sandbox to enable new technology experiments within a ‘safe’ space using the bank’s anonymised data 
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Mr Bireshwar Dasgupta

Head, Analytics & Digital Propositions - Commercial Banking
Standard Chartered Singapore

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Mr Arvie de Vera

Head - Fintech Business Group
Unionbank of The Philippines

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Mr Jeremy Berger

Chief Operating Officer
Arival Bank

5:30 pm - 5:30 pm Closing Remarks from Chairperson & Close of Conference Day One